Trusted BPO Company in Lucknow Since 2015
Pauline BPO Solutions Pvt. Ltd. is a Lucknow-based, government-registered Private Limited company delivering the best BPO services in India. Incorporated on 05 December 2015 (CIN: U74120UP2015PTC071204), we have successfully served 50+ businesses across 8 industries over the past 10 years. From our office in Lucknow, Uttar Pradesh, we provide lead generation, customer support, telecalling, back-office operations, automation, web development, digital marketing, and IT support services tailored for business growth.
- 2015 Incorporated 05 December 2015
- 10+ Years Active Proven Track Record
- 50+ Clients Served Across India
- 8 Industries Finance to EdTech
- 48+ Ready Seats Scalable to 200
- Pvt. Ltd. Registered Company CIN Verified
Built on Experience, Trust & Practical Operations
Today, 10 years later
We have served 50+ clients across finance, real estate, healthcare, education, e-commerce, credit card sales, local service businesses, and digital agencies — from our Lucknow office with a team of trained calling agents, back-office executives, digital marketing specialists, and technology support staff
10+
Years Of Experience
10K+
Total Customers Served
50+
New Customers
500+
Clients Success
8 Industries. 10 Years. Real Ground-Level Experience.
Digital Agencies & Startups
We provide flexible BPO and backend support solutions for startups and digital agencies with scalable operations and CRM-integrated workflows. Our teams adapt quickly to changing project and business requirements.
Local Service Businesses
We support local service businesses with lead tracking, customer follow-ups, callback scheduling, and communication management. Our structured processes help businesses improve operational efficiency and customer response handling.
E-commerce & Retail
We provide customer support services for e-commerce and retail businesses, including order updates, return coordination, and customer query handling. Our teams help improve customer satisfaction and communication speed.
Finance & Loan Companies
We support finance and loan companies with lead follow-ups, customer communication, document coordination, and structured reporting processes. Our teams help improve lead management efficiency and customer response handling.
Real Estate
We assist real estate businesses with inquiry handling, site visit coordination, customer follow-ups, and CRM tracking support. Our teams help improve lead conversion and communication efficiency.
IT & SaaS
We provide trained telecalling support for credit card sales campaigns, customer verification, and application coordination. Our structured approach helps improve lead quality and sales process management.
Healthcare & Clinics
We support hospitals and clinics with appointment scheduling, patient communication, reminder calls, and healthcare support operations. Our services help improve patient coordination and response management.
Coaching & Education
We help educational institutes manage admission inquiries, student follow-ups, counselling coordination, and enrollment communication. Our structured support improves student engagement and admission workflows.
OUR CAPABILITIES
Our Business Support Capabilities
📞 BPO & Calling
Inbound, outbound, telecalling, customer coordination, sales follow-up.
🎯 Lead Generation
Lead campaigns, qualification, appointment setting, follow-up tracking.
💬 Customer Support
Phone, chat, email, WhatsApp — query, complaint & feedback handling.
📁 Back Office
Data entry, document handling, reporting, email support, operations.
⚡ Lead Automation
WhatsApp, chatbot, CRM, reminders, lead assignment, auto-reports.
🌐 Web & Software
Website development, software support, SEO, ads, digital marketing.
🔒 IT & Cyber
IT helpdesk, cybersecurity guidance, data protection, system support.
📣 Digital Marketing
Meta Ads, Google Ads, SEO, social media, campaign management.
📊 Reporting & CRM
Daily reports, performance dashboards, CRM tracking, data insights.
Why Pauline BPO Solutions Is Different
Registered Pvt. Ltd. Company
CIN verified and legally registered business delivering structured, transparent, and professional outsourcing support services.
8 Industries Experience
Industry-specific BPO experience across healthcare, finance, education, real estate, e-commerce, and startup operations.
48+ Ready Seats | Scalable
Flexible calling infrastructure that allows quick team scaling based on campaign requirements and business growth.
Hindi & English Support
Professional bilingual agents handling customer communication naturally in both Hindi and English support environments.
Real Office in Lucknow
Pratap Tower, 4th Floor, Near Phoenix Mall. Professional office setup with dedicated teams, client coordination, and business support operations.
No Fake Claims
Clear communication, realistic expectations, and transparent service delivery focused on genuine measurable business outcomes.
BPO + Automation + Technology
Integrated support solutions combining calling operations, CRM systems, automation workflows, and digital business services.
Daily Reporting & Transparency
Structured daily reports with lead updates, team performance tracking, and transparent operational communication processes.
INDUSTRIES WE SUPPORT
Industries We Have Actually Worked In
💳 Credit Card Sales
Structured telecalling support for credit card pitching, customer verification, and application coordination processes.
🎓 Coaching & Education
Student inquiry handling and admission support services for coaching institutes, schools, and educational organizations.
🏦 Finance Companies
Professional lead management and customer communication support for NBFCs, loan providers, and financial service businesses.
🔧 Local Service Providers
Customer follow-up and lead management support for local businesses, repair services, and home service providers.
🏠 Real Estate Businesses
Property inquiry handling, site visit coordination, and customer follow-up support for real estate companies and brokers.
🏥 Hospitals & Clinics
Appointment scheduling, patient communication, and healthcare support services for clinics and medical organizations.
🛒 E-commerce & Retail
Customer support, order coordination, and post-delivery communication services for online retail and e-commerce businesses.
✔️ No Fake Claims
Flexible BPO support solutions for startups and agencies with scalable operations and structured workflow management.
What Our Customers Say Us
“Proin gravida nib velit auctort aenean lorem quis bibendu nis conseq kpsum nec sagittis sem nibh id elit uis sed odio sit amet nibh vulpte cursus molore lorem ipsum dolor sit amet consectetur adipisc elit sed eiuod door tem dolo.”
Mabraham Staphon
CEO & Founder“Proin gravida nib velit auctort aenean lorem quis bibendu nis conseq kpsum nec sagittis sem nibh id elit uis sed odio sit amet nibh vulpte cursus molore lorem ipsum dolor sit amet consectetur adipisc elit sed eiuod door tem dolo.”
Broklyn Simmon
Web Developer“Proin gravida nib velit auctort aenean lorem quis bibendu nis conseq kpsum nec sagittis sem nibh id elit uis sed odio sit amet nibh vulpte cursus molore lorem ipsum dolor sit amet consectetur adipisc elit sed eiuod door tem dolo.”
Noah Renjamin
Web Designer“Proin gravida nib velit auctort aenean lorem quis bibendu nis conseq kpsum nec sagittis sem nibh id elit uis sed odio sit amet nibh vulpte cursus molore lorem ipsum dolor sit amet consectetur adipisc elit sed eiuod door tem dolo.”
Brawon Melesha
Businessman
Meet Our Professional Staff
Emelia Fraser
HR Manager
Charlton Mellor
CEO & Founder
Clark Mcdonnell
Customer Officer
Katarina Denton
Senior Manager
